Transactions Ledger: Financial Operations & Refund Guide

Transactions

View a complete record of all incoming and outgoing payment operations to audit your financial accounts with precision. The transactions ledger allows you to track each operation code, collected amounts, refunds, the payment gateway used, and direct integration with the client’s record in the CRM to ensure comprehensive financial auditing without errors.

Key Features and Tools for Financial Transactions Control

Audit Trail

Detailed chronological display of all money movements coming from collections and outgoing as refunds with complete accuracy.

Complete History
Refund Management

Ability to execute return and refund operations partially or fully to the client with a single click from the transactions screen.

One-Click Refund
CRM Contact Sync

Link each transaction to the direct client profile to easily view the client’s total payment history and print receipts.

CRM Contact Sync
Advanced Search & Filtering

Quick search by transaction ID, client name, time range, or operation status (Successful / Failed).

Advanced Search

Steps to Review and Control Financial Transactions in the Platform

You can perform a precise review of all operations, print receipts, or execute refunds through the following steps:

Step 01: Access Transactions Screen (Payments ➔ Transactions): Go to the Payments section from the sidebar menu then click on the Transactions tab.
Step 02: Filter and Search for the Target Transaction: Use the search bar or filters to specify the time range (Start Date to End Date) or search by client name and transaction number.
Step 03: View Payment Details and Payment Gateway: Click on any transaction to view details of the card used, payment gateway (Stripe/PayPal), and products/invoices linked to the operation.
Step 04: Print Receipt or Execute Refund: You can resend the payment receipt to the client via email/WhatsApp, or click Refund to return the amount to the client’s account.

Frequently Asked Questions (FAQ) About Transactions Ledger

Do failed operations show up inside the ledger?

Yes, the system documents successful and failed transactions (Failed Transactions) along with the failure reason (such as insufficient balance).

How does a refund affect the client’s record in the CRM?

The transaction status in the CRM updates to Refunded automatically, and the client’s total purchase value is adjusted within the system.

Can the transaction ledger be exported to an Excel file?

Yes, you can export the transactions table data in CSV or Excel format to present to your legal accountant or financial auditor.

Can a partial refund be executed?

Yes, you can specify a specific amount to return to the client without needing to refund the full invoice or transaction value.

Talk to Media SaleX AI Assistant

Do you want the AI assistant to search for a specific financial transaction, export reports, or execute a financial refund for a client? Talk to it now!

Talk to Media SaleX AI Assistant