Your digital partner for the hospitality and restaurant sector

An all-in-one platform for managing restaurants and table reservations via AI

Media SaleX empowers restaurants and cafes to automate table reservations, manage direct pickup orders, and offer smart loyalty deals that significantly increase customer engagement and boost sales.

Smart AI WhatsAppAutomate receiving table reservations, confirming pickup and delivery orders, and sending the digital menu to customers 24/7.
Smart AI ChatbotA chatbot that reads menu details, answers inquiries about ingredients and allergens, and assists with ordering.
Loyalty Messages & ReviewsSend scheduled discount coupons and lunch offers, and automatically request service reviews after the customer’s visit to the restaurant ends.

Why do restaurants and cafes need the platform?

Lost Phone Reservations

Busy lines or slow responses during peak hours lead to customer frustration and immediate transition to competitors.

Draining App Commissions

Total reliance on delivery apps cuts a massive percentage of profits instead of activating the restaurant’s direct ordering channels.

Poor Customer Retention

Lack of an effective communication system to bring customers back through personalized offers or automated loyalty and reward programs.

Repetitive and Time-Consuming Inquiries

Wasting staff time responding hundreds of times to questions about working hours, locations, and ingredients across social media.

Neglected Digital Reviews

Lack of a smart system that motivates satisfied customers to leave five-star reviews on Google Maps weakens trust in the place.

How do we solve the challenges?

Automated Self-Booking

A calendar system allowing the customer to book their own table via WhatsApp, with precise management of restaurant capacity avoiding conflicts.

Automated Direct Ordering System

Receive pickup and delivery orders directly through your own platforms without commissions, routing them automatically to the kitchen.

Smart Loyalty Programs

Workflows that send scheduled offers and coupons on birthdays or when a customer hasn’t visited in a while.

AI Agent

A trained bot that handles rapid responses to all menu details, working hours, and sends the location accurately and quickly.

Who Benefits?

Fine Dining Restaurants

Precise management of advance table reservations, collection of booking fees (deposits), and reducing no-show rates.

Cafes and Coffee Shops

Activate loyalty programs to increase daily coffee sales, and streamline quick pickup orders to avoid waiting lines.

Cloud Kitchens and Fast Food

Control high order volumes, automate receiving delivery orders, and keep the customer updated on their order status.

Catering and Banquet Companies

Receive requests for large events and buffets via smart forms, and provide automated and quick technical quotes.

Smart Tools in the Platform

Unified Inbox: To gather WhatsApp, Instagram, and Messenger orders in a single screen to speed up order preparation.
Calendars and Reservations: To manage waitlists during peak seasons and distribute indoor and outdoor table reservations accurately.
Workflows: To program personal occasion messages for customers and offer automated gifts and promotional deals.
Reputation and Review Management: A system to request positive reviews automatically to elevate the restaurant’s rating on Google Maps.
Digital Menu and Billing: To send menu links and receive advance payments to confirm reservations or special events.