Logistics and Supply Chain Companies
An all-in-one platform for managing supply chains, shipment tracking, and AI automation
Media SaleX empowers shipping and logistics companies to automate the order cycle, manage supply contracts (B2B), and provide exceptional customer service to business partners and e-commerce stores to ensure reliable delivery.
Why do shipping and supply chain companies need the platform?
Tracking Inquiry Pressure
Draining customer service time answering “Where is my shipment?” from thousands of customers due to the lack of automated notifications.
Difficulty in Contract Pricing (B2B)
Chaos in receiving pricing requests for large loads and calculating volumetric weights (CBM) for companies and factories manually.
Scattered Communication with Stores
Managing online store complaints, address changes, and return requests across multiple platforms slows down performance.
Slow Service Level Agreement (SLA) Signing
Relying on paper contracts and emails to sign (SLAs) with supply chain partners hinders the start of joint operations.
Absence of Feedback After Delivery
Inability to measure end-customer satisfaction after receiving their shipment, which hinders the performance improvement of last-mile couriers.
How do we solve the challenges?
Automated Shipment Notifications
Linking workflows (Workflows) to send automated WhatsApp messages to the recipient as soon as the shipment status changes in the system.
Smart and Automated Pricing Models
Receive import and transport requests, define quantities and destinations, and generate preliminary quotes with lightning speed.
Centralized Store Support Box
A single dashboard that gathers all merchant conversations, inquiries, and shipment statuses for fast technical support (B2B Support).
Electronic Contracts and Signatures
Create and send transport, storage, or customs clearance contracts and sign them remotely to ensure fast deal closing.
Who Benefits?
Last-Mile Delivery Companies
Automate delivery notifications to the end consumer, schedule receipt appointments, and quickly resolve incorrect address issues.
Third-Party Logistics (3PL) for Stores
Manage integration and warehousing requests for e-commerce stores (WooCommerce, etc.), and track the partnership progress with them.
Wholesale Suppliers and Factories (B2B)
Manage supply orders, automate invoice and periodic statement sending, and track the stages of preparing and transporting goods.
International Shipping and Clearance Companies
Receive import requests, guide clients through required procedures, and send updates on container tracking paths by sea or air.