Campaign Scheduling Guide | Schedule Email & SMS Campaigns

Campaign Scheduling

Choose the ideal timing to send your marketing campaigns to ensure maximum utilization and customer engagement. The scheduling tool allows you to specify the date and time to launch messages automatically during your audience’s peak activity times for the highest open and sales rates.

Key Benefits and Features of Campaign Scheduling

Peak Hours Engagement

Coordinate sending times so they reach the customer when they are most ready to open and engage with the message.

Peak Hours Engagement
Drip Campaigning

Send massive campaigns in scheduled batches (e.g., 100 messages every hour) to avoid overload and prevent blocks.

Drip Campaigning
Timezone Accuracy

Set the timezone to ensure messages arrive at the right time for each customer’s local country.

Timezone Accuracy
Advance Planning

Ability to prepare and setup an entire month’s campaigns in a single day and delegate the system to send them automatically on schedule.

Advance Planning

Methods and Steps for Campaign Scheduling Within the Platform

You can easily schedule email and SMS campaigns while setting up the campaign through the following methods:

Method 01: Scheduling via Email Section (Marketing ➔ Emails): After finishing the message design in the Email Builder, click on Send or Schedule, then choose the Schedule for later option and specify the date, time, and timezone.
Method 02: Direct Scheduling via Contacts Section: Select the targeted smart list, click on the send icon (Send Email or Send SMS), and choose Schedule for a specific time or the batch system Send in Drip Mode.
Step 03: Configuring Allowed Sending Days/Hours: Configure the Allowed Days/Hours option to limit sending at late hours or on holidays to ensure customer privacy is respected.

Frequently Asked Questions (FAQ) About Campaign Scheduling

What is the importance of using Drip Mode?

It protects domain reputation and phone numbers from being flagged as spam and ensures a very safe arrival and delivery rate.

Can I edit or cancel a scheduled campaign before its time?

Yes, you can enter the Campaigns tab at any time to edit the message text, scheduling time, or cancel sending altogether.

What are the recommended times for scheduling messages?

Periods between 10 AM and 1 PM, and from 6 PM to 9 PM are considered some of the best times to achieve the highest open and response rates.

Is customer timezone consideration done automatically?

Yes, by activating the Timezone option, the system sends messages based on the local time of each customer in the mailing list.

Talk to Media SaleX AI Assistant

Do you need help choosing the best timings for your audience or configuring Drip Mode for your campaign? Talk to the smart assistant now!

Talk to Media SaleX AI Assistant