AI Agent Testing Guide | Test, Validate & Optimize AI Agent Performance
Agent Testing
A safe simulation environment (Sandbox) to ensure the accuracy of your agent and the quality of its responses before launching it for direct interaction with your audience.
Conduct real conversations with the agent in an isolated environment to test its responses to diverse and complex questions.
Ensure the agent adheres to instructions (Prompts) and its ability to retrieve correct information from the Knowledge Base.
If the answer is not perfect, you can return to adjust the instructions immediately and re-test at that same moment.
Do not launch the agent to the public until you are completely confident in its style, data accuracy, and alignment with your brand identity.
Encountered unexpected agent behavior?
If your agent needs more training or fine-tuning, our smart assistant is here to help you suggest the best methods to train your agent.