Define the starting point (such as filling out a form or visiting a page) to trigger the series of automated actions immediately.

Add a “WhatsApp” send action within the workflow to ensure an instant and personalized response for every new customer entering the system.

Use conditions to define different paths; for example: if the customer does not reply, send a second reminder message via WhatsApp.

Reduce human intervention; let the platform manage initial responses and categorize customers while you sleep.